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Whirlpool Washer DEN Error Code

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Maya Ortiz Written by Maya Ortiz Appliance Repair Content Specialist Published October 20, 2026

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Code overview at a glance.

The facts for this Whirlpool error, a plain-language snapshot, and what to confirm against your model number.

Error code DEN
Appliance Washer
Quick answer

DEN on a Whirlpool compact front load washer means Store Demo Mode. Hold Program and Options for 3 seconds to switch it off.

Model note: Whirlpool reuses codes across series and model years, so DEN may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

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What this code may mean.

A plain-language reading of the code — always confirm against your model’s documentation.

DEN means the unit has been placed into Store Demo Mode.

DEN on a compact front load Whirlpool washer is not a fault. It means the unit has been placed into Store Demo Mode, in which it functions and shows how the machine operates.

Why it appears

A dealer can set the mode up in a store to show how the unit operates. If the washer was left in that mode when it left the store, it has to be taken out of Store Demo Mode for normal operation.

Turning the mode off

Hold the “Program” and “Options” buttons down together for 3 seconds. A countdown appears as you do this. “Program” is near the far left of the control panel and “Options” is near the far right. The same press switches the mode on or off.

Related codes

  • dET: a message about the detergent cartridge.
  • A10: a drain problem on compact front load washers.

Service for your Whirlpool washer

For a Whirlpool washer in Los Angeles that keeps showing DEN, phone (310) 448-6692. Give the model number, say what appears on the display and what you have already done. More is on the Whirlpool washer repair page.

Source: Whirlpool Product Help: DEN – Error Code – Compact Front Load Washer

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Safety warning before you continue.

Stop immediately if you notice smoke, sparks, a burning smell, gas odor, or water near electrical parts.

Important

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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Seeing this code on your appliance?

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Book a Repair (310) 448-6692

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Tell us what’s wrong — we’ll take it from there.

Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.

Prefer to call? (310) 448-6692
  1. Share the symptom Tell us the Whirlpool model and what’s going wrong.
  2. Confirm a window We’ll schedule a visit that fits your day.
  3. Approve before work You get a clear estimate — nothing starts without your OK.
Phone (310) 448-6692
Email info@whirlpoollosangeles.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Los Angeles County and Orange County.
Response time Appointment timing depends on ZIP code, route capacity, and appliance type.
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