Written by
Maya Ortiz Appliance Repair Content SpecialistPublished October 20, 2026
Whirlpool®
Code overviewat a glance.
The facts for this Whirlpool error, a plain-language snapshot, and what to confirm against your model number.
E21
Error codeE21
ApplianceMicrowave
Quick answer
E21 means the thermal sensor circuit reported open; the sensor, control board or wiring may be at fault.
Model note: Whirlpool reuses codes across series and model years, so E21 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Whirlpool®
What this codemay mean.
A plain-language reading of the code — always confirm against your model’s documentation.
Mean
Thermal sensor circuit reported open.
E21 means the thermal sensor circuit reported open to the control board. The Thermal Sensor, the Appliance Control Board or the associated wiring may be the problem on your over-the-range microwave.
Reset the power
Shut off the breaker for one minute and turn it on. Then watch the microwave for a minute to see if E21 comes back, and verify that it operates.
Call (310) 448-6692 for Whirlpool microwave help in Los Angeles if E21 returns. Tell us the code, the model and your reset. Information on microwave service.
Stop immediately if you notice smoke, sparks, a burning smell, gas odor, or water near electrical parts.
Safe
Important
Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Whirlpool®
Seeing this codeon your appliance?
Book an Whirlpool appliance service visit for a clear estimate and approval before any repair.
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