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Whirlpool Microwave E13 Error Code

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Maya Ortiz Written by Maya Ortiz Appliance Repair Content Specialist Published October 20, 2026

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Code overview at a glance.

The facts for this Whirlpool error, a plain-language snapshot, and what to confirm against your model number.

Error code E13
Appliance Microwave
Quick answer

E13 means the oven did not pre-heat correctly; the control board or wiring may be the cause.

Model note: Whirlpool reuses codes across series and model years, so E13 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

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What this code may mean.

A plain-language reading of the code — always confirm against your model’s documentation.

The oven did not pre-heat correctly.

E13 appears when the oven did not pre-heat correctly. There may be a problem with the Appliance Control Board or the wiring connected to it. The code is for over-the-range microwaves.

Reset steps from the manual

  1. Turn off the circuit breaker for one minute.
  2. Turn it back on.
  3. Monitor for one minute for a repeat of the code.
  4. Verify operation.

Related codes

  • E23 is the oven not reaching pre-heat temperature in 30 minutes.
  • E21 is a thermal sensor open circuit.

Microwave service in Los Angeles

If your Whirlpool microwave in Los Angeles shows E13 after the reset, call (310) 448-6692. We will want the code and the model number. See our microwave page.

Source: Whirlpool Product Help: E13 – Error Code – Over-the-Range Microwave

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Safety warning before you continue.

Stop immediately if you notice smoke, sparks, a burning smell, gas odor, or water near electrical parts.

Important

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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Seeing this code on your appliance?

Book an Whirlpool appliance service visit for a clear estimate and approval before any repair.

Experienced technicians, clear diagnostics, and workmanship coverage on completed repairs.

Book a Repair (310) 448-6692

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Ready to restore your Whirlpool appliance?

Book a repair online or call us — clear estimates, approval before any work, and a workmanship warranty on completed repairs.

Book a Repair (310) 448-6692

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Tell us what’s wrong — we’ll take it from there.

Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.

Prefer to call? (310) 448-6692
  1. Share the symptom Tell us the Whirlpool model and what’s going wrong.
  2. Confirm a window We’ll schedule a visit that fits your day.
  3. Approve before work You get a clear estimate — nothing starts without your OK.
Phone (310) 448-6692
Email info@whirlpoollosangeles.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Los Angeles County and Orange County.
Response time Appointment timing depends on ZIP code, route capacity, and appliance type.
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