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Whirlpool Cooktop F13 Error Code

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Maya Ortiz Written by Maya Ortiz Appliance Repair Content Specialist Published October 20, 2026

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Code overview at a glance.

The facts for this Whirlpool error, a plain-language snapshot, and what to confirm against your model number.

Error code F13
Appliance Cooktop
Quick answer

F13 is an internal communication error on the touch control module of Whirlpool electric and radiant cooktops.

Model note: Whirlpool reuses codes across series and model years, so F13 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

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What this code may mean.

A plain-language reading of the code — always confirm against your model’s documentation.

F13 is an internal communication error on the touch control module.

An F13 on the display of a Whirlpool electric or radiant cooktop is described as an internal communication error on the touch control module.

Steps from the owner help

  1. Power the cooktop down by switching off its circuit breaker (unplugging it also works) and wait one minute.
  2. Switch the power on again.
  3. Leave the cooktop alone for one minute and see if F13 reappears.
  4. Try the cooktop to verify normal operation.

Similar codes

  • F12: one of its listed meanings is the same touch control module fault
  • F1E0: keys read as permanently pressed

Cooktop repair and service in Los Angeles

When F13 stays after the reset, (310) 448-6692 reaches us for Whirlpool cooktop service across Los Angeles. More on cooktop repair is on the service page. It helps to have the model number and the steps you already took written down.

Source: Whirlpool Product Help: F13 – Electric Cooktop

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Safety warning before you continue.

Stop immediately if you notice smoke, sparks, a burning smell, gas odor, or water near electrical parts.

Important

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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Seeing this code on your appliance?

Book an Whirlpool appliance service visit for a clear estimate and approval before any repair.

Experienced technicians, clear diagnostics, and workmanship coverage on completed repairs.

Book a Repair (310) 448-6692

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Ready to restore your Whirlpool appliance?

Book a repair online or call us — clear estimates, approval before any work, and a workmanship warranty on completed repairs.

Book a Repair (310) 448-6692

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Tell us what’s wrong — we’ll take it from there.

Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.

Prefer to call? (310) 448-6692
  1. Share the symptom Tell us the Whirlpool model and what’s going wrong.
  2. Confirm a window We’ll schedule a visit that fits your day.
  3. Approve before work You get a clear estimate — nothing starts without your OK.
Phone (310) 448-6692
Email info@whirlpoollosangeles.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Los Angeles County and Orange County.
Response time Appointment timing depends on ZIP code, route capacity, and appliance type.
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